Satisfaction Guaranteed
We are absolutely committed to provide client satisfaction to the best of our abilities, which is just the way Legal Image does business. Our very well trained and qualified professionals are dedicated to meet each client’s diverse needs. Our client satisfaction works around a team that is responsible for a specific group of clients, therefore making it easier and more efficient to provide the best service and customer service possible.
Here are some of the characteristics & tasks that our team of agents is responsible for:
- Maintaining record of our client’s preferences and special needs.
- Continually provide status of each order to the client to keep them fully informed.
- Identifying problems and delays that can come about, and making the proper corrective actions to correct them.
- Having each order inspected before delivering it to our clients for the best quality control.
- Making sure the expectations for our turn around time, client survey responses & delivery times are met.